At Wing On Travel (Ananda Travel Service (Aust.) Pty. Limited) (“we,” “our,” or “us”), your privacy isn’t just a responsibility, it’s a commitment. We understand the importance of safeguarding your personal information and want you to feel confident when using our website (www.cavisitoronline.com) and services. This Privacy Policy outlines how we collect, use, share, and protect your information. By continuing to use our site, you acknowledge and agree to the terms described below.
When you connect with our website or services, Wing On Travel (Ananda Travel Service (Aust.) Pty. Limited) may gather different types of information to serve you better:
Personal Details You Share: Such as your full name, email address, phone number, billing details, and travel preferences when you request or book a tour.
Enquiry Information: Data you provide while exploring travel packages, like destination interests, group size, travel timelines, and budget.
Technical Data: Information automatically collected about your device and browsing activity, including IP address, browser type, operating system, and unique device identifiers.
Cookies & Tracking Data: Information gathered through cookies, pixels, and similar tools to enhance functionality, measure site performance, and tailor advertising.
Your information allows us to deliver a seamless and personalized experience. Wing On Travel (Ananda Travel Service (Aust.) Pty. Limited) may use it to:
Process bookings, payments, and provide customer support.
Respond to enquiries with customized travel recommendations.
Share enquiry details with trusted travel partners to fulfill requests.
Improve our website, services, and overall user experience.
Keep you informed through newsletters, promotions, and updates (only where permitted by law).
Deliver relevant advertising, including interest-based ads, through platforms such as Microsoft Ads.
We respect your trust and only share your information where necessary:
Service Providers & Travel Partners: To manage bookings, payments, and tour-related enquiries.
Advertising & Analytics Partners: With providers like Microsoft Advertising to display tailored ads and measure their effectiveness.
Legal Compliance: When required by Canadian law, regulation, or a valid legal process.
Business Transitions: In case of mergers, acquisitions, or restructuring of our company.
Our site uses cookies and related technologies to:
Enable essential website functions.
Understand usage patterns and improve site performance.
Deliver more personalized advertising across trusted networks, including Microsoft Ads.
We and our partners may customize ads based on your browsing activity. You can opt out at any time:
NAI Consumer Opt-Out (https://optout.networkadvertising.org/) (US & global)
DAA WebChoices (https://optout.aboutads.info/) (US)
YourAdChoices Canada (https://youradchoices.ca/en/tools)
EDAA Your Online Choices (https://www.youronlinechoices.com) (Europe/UK)
On mobile devices, download the AppChoices app (available for iOS and Android):
AppChoices for iOS (https://apps.apple.com/app/appchoices/id894822870)
AppChoices for Android (https://play.google.com/store/apps/details?id=com.DAA.appchoices)
Please note: opting out applies only to the browser or device you’re using. If you clear cookies or switch devices, you’ll need to reset your preferences. You may still see ads, but they may not be personalized to your interests.
As a user, you may have rights under Canadian law and other applicable privacy regulations, including:
Access & Correction: Request a copy of your personal information or correct inaccuracies.
Deletion: Ask us to erase your personal information, subject to legal or contractual requirements.
Consent Withdrawal: Opt out of marketing messages or personalized advertising.
Data Sharing Restrictions: In certain jurisdictions (such as California), you may opt out of data “sale” or “sharing” for advertising purposes.
To exercise your rights, please contact us at [email protected].
We keep your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations.
By Canadian law, we must retain certain customer records (such as identity, financial, and transactional data) for up to six (6) years for tax purposes.
You may request deletion of your personal data in certain circumstances (see “Deletion” section).
In some cases, we may anonymize information for research or statistical purposes, which allows us to use it indefinitely without further notice.
Protecting your information is one of our highest priorities. We implement a combination of technical, administrative, and physical safeguards designed to keep your personal data safe from unauthorized access, disclosure, alteration, or loss. Access to your information is restricted to employees and partners who require it for legitimate business purposes and are bound by strict confidentiality obligations.
While we take these precautions seriously, it’s important to understand that no method of transmission over the internet or electronic storage can be guaranteed 100% secure. Although we work hard to protect your information, we cannot promise absolute security. If we ever identify a data breach that could affect you, we will notify you and the relevant Canadian authorities in accordance with applicable laws.
As a Canada-based travel service, your information may be processed in countries outside of Canada where our trusted service providers or partners conduct operations. Whenever such transfers occur, we ensure safeguards (such as contractual commitments) are in place to protect your privacy and data security.
Our services are designed for individuals 18 years of age or older. We do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered such data, we will delete it promptly.
We reserve the right to revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Updates will be posted on this page. We encourage you to review the policy regularly to stay informed.
If you wish to complain about our handling of your personal information, please contact our Privacy Officer using the details below.
We will investigate all complaints and respond to you as soon as practicable. We will need to verify your identity. If we find a complaint justified, we will resolve it. If necessary, we will change our policies and procedures to maintain our high standards of performance, service and customer care.
If your complaint is not satisfactorily resolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). For more information on privacy, you can contact the OAIC’s hotline service on 1300 363 992 or visit the OAIC’s website at www.oaic.gov.au.
You can opt-out of receiving direct marketing communications from us, including communications from us on behalf of our business partners at any time by contacting our Privacy Officer using the details in the section titled ‘CONTACT OUR PRIVACY OFFICER‘ below, or by using the unsubscribe facility in the electronic communication you receive.
You can also opt-out of this kind of advertising by clicking HERE. By opting out of this kind of advertising you may still receive ads from us or ads from other parties that are broadly targeted.
If you have a privacy complaint or wish to correct, update or access the personal information that we hold about you, please contact our Privacy Officer using the following details:
Email: [email protected]
Phone: 0494 354 531
Address: Privacy Officer
Wing On Travel (ANANDA TRAVEL SERVICE (AUST.) PTY. LIMITED)
PO BOX 2546
Milsons Point NSW 2061